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AMMA DESIGN collects and processes personal data concerning PLUM's Services Customers as defined in the General Terms and Conditions of Sale ("GTC"), accessible here.
AMMA DESIGN ("we", "us" or "PLUM") is concerned about the protection of privacy and personal data. It therefore ensures that it adopts and complies with a personal data processing policy that complies with the regulations in force and in particular with the General Data Protection Regulation No. 2016/679 of 27 April 2016 (the "GDPR").
The purpose of this Privacy and Personal Data Protection Policy is to set out the terms and conditions for the processing of personal data by PLUM concerning Customers.
1. PERSON RESPONSIBLE FOR THE PROCESSING
PLUM is responsible for the processing of personal data collected and processed under the terms of this Policy applicable to Customers. AMMA DESIGN, registered with the CRETEIL Trade and Companies Register under number 851 360 677, has its registered office at 5 avenue Du General De Gaulle 94160 SAINT MANDE.
You can contact PLUM at the following address:
Email: [email protected]
2. SOURCES AND CATEGORIES OF PERSONAL DATA
2.1 - Source of personal data collection
PLUM collects personal data in the context of your use of our various Services. In particular, PLUM collects and processes personal data from Customers when they create Accounts and when they browse our website.
PLUM also collects personal data when the Customer subscribes to our newsletter, to events organized by PLUM and/or when the Customer participates in surveys organized by or for PLUM.
More generally, PLUM collects all personal data that the Customer spontaneously and voluntarily provides to us, including to our customer service department.
PLUM may also collect information about the Customer from authorized third parties. These sources may include, for example, business partners (physical or online shops, consumer service providers, etc.), advertising agencies, distributors or data analysts.
2.2 - Categories of personal data
PLUM collects and processes the following categories of personal data:
information required to create an Account and to use the Services: your first and last name, e-mail address, telephone number, postal code. For
Orders, Customer data relating to payment methods (including credit card details) is also required.
data relating to the use of our Services and to the monitoring of the commercial relationship, such as order history (dates, times and places of delivery...).
PLUM also processes Customer personal data obtained from third party sources, such as in the context of a commercial partnership.
This data may be combined for the purposes set out below.
2.3 - Compulsory nature of data provision
Some of this information may be mandatory for the implementation of the Services, in particular when placing an Order. When creating an Account, mandatory data is indicated on our forms by an asterisk. If you do not provide the required data, we will not be able to provide the relevant services.
2.4 - Accuracy of data
PLUM makes every effort to keep personal data accurate and complete. To ensure that we have the most current information, the Customer may notify us of any changes to their contact information or any other data by contacting PLUM at the above address.
2.6 - Location of personal data
The personal data collected on our website is hosted in France.
3. PURPOSES AND BASIS OF PROCESSING
Personal data is processed by PLUM for the following purposes>
Necessary for the performance of the contract>
To manage the relationship with the Customers which includes in particular :
> On the basis of our legitimate interest, respecting the rights of the Customer
In this respect, the above personal data processed on the basis of necessity for the execution of the contract are, at the end of the contract, processed on the present basis of our legitimate interest.
With the consent of the Customer
> To comply with a legal obligation
4. COMMUNICATION OF PERSONAL DATA
The personal data collected and processed may be transmitted:
These are mainly our advertising agencies, data hosts, payment and delivery service providers.
If we sell or transfer our business or part of it and the personal data relates to that sold or transferred part, or if we merge with another company, we will share the personal data with the new owner of the company or our merger partner, respectively.
5. SECURITY OF PERSONAL DATA
PLUM implements organizational, technical, software and physical security measures to protect personal data from loss, unauthorized access, disclosure or alteration.
example, the servers used by PLUM are fully protected and PLUM has a password protection policy in place for Customers;
6. RETENTION OF DATA
PLUM retains personal data for the time necessary to achieve the purposes for which it was collected, plus any legal periods for archiving, retention of certain data and prescription. At the end of the processing, personal data will either be deleted or anonymized by PLUM. The storage period depends on the type of personal data and the purpose. In particular, the retention period is determined by the following criteria:
7. CUSTOMER RIGHTS
Customers are informed that they have, under the conditions of the RGPD and the laws applicable in France, a right of access, rectification, deletion and portability of their personal data, as well as a right to limit and oppose the processing of such data.
Customers also have the right to organise the fate of their personal data in the event of their death, as well as the right to lodge a complaint with the CNIL, whose website can be accessed at the following address: https://www.cnil.fr and whose headquarters are located at 3 Place de Fontenoy, 75007 ParisFor
processing based on their consent, Customers may withdraw their consent at any time, without prejudice to the lawfulness of the processing prior to such withdrawal.
The Customer may exercise his rights, free of charge, with PLUM at the above address.
In addition to
the information below, PLUM invites the Customer to consult the CNIL website:
Right of access: the Customer has the right to obtain from PLUM confirmation as to whether or not his or her personal data are being processed and, where they are, access to said data as well as information on the purposes of the processing (art. 15 of Regulation 2016/679 on the protection of personal data ("RGPD")). Requests that are manifestly unfounded, excessive or repeated may not be answered.
Right of rectification: the Customer has the right to obtain from PLUM, as soon as possible, the rectification of personal data that he/she considers inaccurate (art.Right to
erasure: the Customer has the right to obtain from PLUM the erasure of his/her personal data, under the conditions provided for in Article 17 of the RGPD,
Right to portability: the Customer has the right to receive his/her personal data provided to PLUM, in a structured, commonly used and machine-readable format (art. 20 of the RGPD). This right applies only to the data provided, where the processing is based on consent or on a contract and is carried out using automated processes,
Right to limitation of processing: the Customer may obtain from PLUM the limitation of the processing of his/her personal data under the conditions of Article 18 GDPR,
Right to withdraw consent: Customers have the right to withdraw their consent to the processing of data if such processing is based on consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent carried out before the withdrawal of consent.
Right to object: the Customer has the right to object at any time, on grounds relating to his particular situation, to the processing of his personal data, where such processing is based on the legitimate interest and under the conditions of Article. 21 of the RGPD,
Right to organise the fate of his/her personal data in the event of death: the Customer may define general or specific directives relating to the conservation, deletion and communication of his/her personal data after his/her death (Law 78-17 of 6 January 1978 as amended, art.
Right to lodge a complaint with a supervisory authority: without prejudice to any other administrative or judicial remedy, the Customer has the right to lodge a complaint with a supervisory authority if he/she considers that the processing of personal data concerning him/her constitutes a breach of the regulations applicable to personal data (art. 77 of the RGPD)